Client Portal

Careers

Join Our Royal Team

At Monarch Revenue Services, LLC, we believe our employees are our greatest asset. As a
growing agency, we offer exciting career opportunities for motivated professionals who want to
make a difference while building a rewarding career.

Why Work With Us?

Professional Growth

  • Comprehensive training for all skill levels
  • Clear advancement opportunities from entry-level to management positions
  • Ongoing professional development opportunities
  • Industry certifications and continuing education support

Competitive Benefits

  • Competitive base salary plus performance incentives
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holiday pay
  • Flexible scheduling options

Positive Work Environment

  • Modern office facilities with latest technology
  • Collaborative team atmosphere
  • Recognition and reward programs
  • Work-life balance initiatives

Current Opportunities

Collection Specialist

Full-Time Entry Level to Experienced

Handle customer accounts, negotiate payment arrangements, and maintain detailed records. Perfect for detail-oriented
individuals with strong communication skills.

Requirements:

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Computer proficiency
  • Professional phone etiquette
  • Ability to work in fast-paced environment

Senior Collection Agent

Full-Time 3+ Years Experience

Lead collection efforts on complex accounts, mentor junior staff, and develop collection strategies.

Requirements:

  • 3+ years collection experience
  • Proven track record of meeting collection goals
  • Leadership abilities
  • Knowledge of collection laws and regulations

Administrative Representative

Full-Time 5+ Years Experience

Handle data entry and administrative duties which includes data management, client & communication support, compliance & documentation, and general office support

Requirements:

  • Detail oriented and reliable
  • Proficient in Google WorkSpace and/or Microsoft Office Suite
  • Ability to handle confidential information
  • Multi-tasking abilities and strong typing skills (50+ WPM preferred)

What We Look For

Core Qualities

  • Integrity: Honest, ethical, and trustworthy
  • Communication: Clear, professional, and empathetic
  • Persistence: Determined and goal-oriented
  • Adaptability: Flexible and open to change
  • Team Player: Collaborative and supportive

Skills We Value

  • Strong negotiation abilities
  • Problem-solving mindset
  • Attention to detail
  • Time management
  • Technology proficiency
  • Bilingual capabilities (Spanish/English preferred)

Frequently Asked Questions

Do I need collection experience to apply?

No! We hire both experienced professionals and entry-level candidates. We provide comprehensive training for all positions.

The hours of operation are Monday – Friday 8AM – 8PM. Flexibility is based on business need

We offer hybrid arrangements for qualified employees after completing initial training and probationary periods.

Our focus on professional development, ethical practices, positive work culture, and genuine care for both employees and customers sets us apart.